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Warranty

Product & Installation Warranty

One friendly team handles your solar, battery and heat pump — from quote to servicing, for life. No jargon, no chatbots.
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You're Covered

If something goes wrong, call Cindy on 1300 024 557. We come to you within 48 hours

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End-to-End Claim Management

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Warranty

Your Investment Is Protected

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  • Trusted Quality
  • 5-star reviews from real customers
Product
Warranty Period
Coverage
RHEEM Heat Pump Hot Water
7 years
Tank, compressor, all parts
Other Heat Pump Brands
5 years
Tank and mechanical components
Solar Battery Systems
10 years
Cells and inverter
Air Conditioning Units
5 years
All parts and refrigerant circuit
Solar PV Panels
10-25 yr product + 10 yr performance
Panel degradation guarantee
LED Lighting
3-5 years
Driver and LED module
Installation Workmanship
2 years
All 0Carbon installation labour
What is Covered

zero worries

What Is Covered

  • Parts
  • Labour (within installation warranty period)
  • Manufacturer defects
  • Below-spec performance


What Is Not Covered

  • Physical damage by owner
  • DIY interference
  • Power surges
  • Fair wear and tear
HOW TO CLAIM

No More Surprise Bills.

One friendly team handles your solar, battery and heat pump — from quote to servicing, for life. No jargon, no chatbots.

Contact 0bills

Our consultation process is designed to understand your hot water needs

Assessment Within 48 Hours

Our site inspection ensures your property is assessed correctly before installation.

Repair Or Replacement Arranged

Our professional installation service ensures your heat pump.

ACCREDITATIONS PANEL

Real families. Real bills. Zero.

A Rheem heat pump is an ultra-efficient hot water system that works like a reverse air conditioner. Instead of using electricity to heat water directly, it extracts heat from the surrounding air and transfers it to your water tank.
  • CEC Accredited
  • VEU Accredited
  • Licensed Electricians and Plumbers
  • brand-certified installer
Faq’s

Questions we hear on every call.

The hot water system utilizes Heat Pump technology, functioning like an air conditioner or refrigerator in reverse:

  1. A fan draws in air containing ambient heat, converting the internal refrigerant liquid into a gas.
  2. A compressor then pressurizes this gas, generating heat, which is used to warm the water inside the tank.
  3. After heating, the gas returns to a liquid state, and the cycle begins again.

Eligibility depends on the property, the existing system, and the rebate program requirements. We check the details before installation.

The upgrade may be supported through government incentive programs that reduce the upfront cost of eligible efficient hot water systems.

We help you understand the required steps and documentation so the rebate process is clear before you proceed.

Most upgrades are planned to minimise disruption, with installation timing discussed before work begins.

Contact us

Warranty question?
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One friendly team handles your solar, battery and heat pump — from quote to servicing, for life. No jargon, no chatbots.

Book an appointment