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Alpha-ESS

SMILE-G3 series

Up to 20 kW of backup output — enough to run ducted air conditioning through a blackout.

★ 4.6 · 594 Australian owner reviewsHigh backup outputChina · est. 2012Sydney HQ + SA service site

Why we install Alpha-ESS

Capacity is how long a battery lasts. Output is what it can run at once. Alpha-ESS delivers up to 20 kW of backup power, which is what separates a battery that keeps the fridge and lights on from one that runs the whole house, air conditioning included.

What owners say

★★★★★4.6from 594 verified Australian owner reviews
Most common criticism: Warranty and technical support are the recurring frustration, with outcomes varying by installer

Themes summarised in our own words from verified owner reviews published on SolarQuotes. Ratings current at time of writing and may change as new reviews are added.

Specifications

Usable capacity 9.3 kWh modules · up to 37.2 kWh single-phase
Maximum 55.8 kWh usable three-phase (6 modules)
Chemistry LFP (lithium iron phosphate)
Warranty 10 years · 3,120 kWh throughput per kWh · 70% retained
Blackout backup Up to 20 kW output · under 10 ms switchover
Inverter Integrated hybrid on most models · retrofit option available

✓ Best suited to

Homes with heavy simultaneous loads — ducted air conditioning, pool pump, induction cooking — that need backup power, not just backup hours.

! Worth knowing

Published capacity figures differ between Alpha-ESS and independent reviewers, so get the exact model and usable kWh confirmed in writing on your quote.

Is Alpha-ESS right for your home?

Get a free assessment with your rebate and exact price — we confirm the model, capacity and warranty in writing before anything is ordered.

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