FAQ’S

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Faq’s

Questions we hear on every call.

The hot water system utilizes Heat Pump technology, functioning like an air conditioner or refrigerator in reverse:

  1. A fan draws in air containing ambient heat, converting the internal refrigerant liquid into a gas.
  2. A compressor then pressurizes this gas, generating heat, which is used to warm the water inside the tank.
  3. After heating, the gas returns to a liquid state, and the cycle begins again.

Eligibility depends on the property, the existing system, and the rebate program requirements. We check the details before installation.

The upgrade may be supported through government incentive programs that reduce the upfront cost of eligible efficient hot water systems.

We help you understand the required steps and documentation so the rebate process is clear before you proceed.

Most upgrades are planned to minimise disruption, with installation timing discussed before work begins.